You Don't Figure Out a Foreign City Alone — Especially With Family Counting on You.
11 years of boots-on-the-ground experience in Cuenca, turned into a welcome package that tells you the truth about neighborhoods, costs, and systems — not the romantic forum version.
The First Weeks Are Chaotic — They Don't Have to Be
Figuring it out alone takes 3-6 weeks of wrong turns: the wrong neighborhood, wasted Ubers, a market that's overwhelming the first three times, and Spanish that runs out at the utility company.
What "Handled" Actually Looks Like
- A guided neighborhood walk with a real safety assessment, not a guess
- Your first grocery shop and mercado navigation done together
- SIM card and bus card set up and working
- A physical welcome folder with the key info you'll actually need
- Follow-up check-in calls scheduled in advance — not left to chance
- Cuencanito AI and the Interactive Cuenca Map active for a full year
The Cautious Family
You're relocating with a partner and/or children. Safety and reliability are non-negotiable. You want everything handled, because you already have enough to think about — you don't figure out a foreign city alone with a kid.
The Research Skeptic
You've read every expat forum and you're overwhelmed by contradictory information. You don't want another opinion — you want 11 years of real, current, boots-on-the-ground answers.
The CEH Ecosystem — No One Else Has This
Cuencanito AI
Built from 11 years of real community intelligence, updated continuously. Every answer is based on current, boots-on-the-ground reality — not a forum opinion.
Interactive Cuenca Map
Safety zones, quiet neighborhoods, and key logistics mapped, with a full year of access included.
Hubiteers Community
The vetted expat network, with introductions to trusted local businesses — including families who've been through this before you.
Follow-Up Structure
Scheduled check-in calls through your first weeks, because settling in doesn't end on arrival day.
Three Welcome Package Tiers
Family Footing — $325
Confident and budget-minded. Planning consultation, one neighborhood walk, basic SIM/bus setup, digital welcome kit, and 2 follow-up check-ins.
Family Settled — $595 (Most Popular)
Real setup help without a full concierge. 2 neighborhood walks, a full Orientation Day (mercado, transit, pharmacy, almuerzo), accompanied first grocery shop, and 3 follow-up calls.
Family Hands-Free — $975
Everything handled, minimal stress. 3 neighborhood walks, all activity transport included, home setup shopping, a gastronomic deep-dive, and priority WhatsApp concierge for 4 weeks.
Add-Ons for Any Tier
- Home Setup Shopping (lamps, cookware, basics) — $60–$65
- Gastronomic & Import Deep-Dive — $75
- Homeschooling Families Meetup — $80
- Altitude Health Briefing — $60
- Night Walks Safety Map — $50
- Extra Neighborhood Walk — $50
- Extra Guided Errand Trip — $45
About Javier
11 years in Cuenca. Has helped hundreds of expats settle in. Speaks the language, knows the vendors, knows the traps — and gives it to you straight, not the romantic version.
Find Your Tier
Tiers range from $325 to $975, depending on how hands-off you want to be. Book a free pre-arrival consultation and we'll tell you honestly which one fits your family.
Everything Documented, Nothing Vague
Every tier includes scheduled follow-up calls and a year of Cuencanito AI + Interactive Map access, all specified in a contract before you land. If something isn't covered in your package, we tell you plainly — before you pay for it, not after.
You can absolutely figure this out yourself. This package exists for the weeks of trial and error you'd rather skip — especially with a family depending on you.
Tell us during your free consultation what matters most to your family — we'll be direct about whether we're the right fit before you commit.
It specifies exactly what's included in your tier — walks, calls, deliverables — so there's nothing to guess at.
Yes — tell us your situation on the free call and we'll tell you honestly whether a tier fits as-is or needs an add-on.
We tell you plainly and price it as an add-on — no surprise charges, no vague scope creep.
Your Family's First Weeks in Cuenca, Handled.
Book a free pre-arrival consultation. Tell us where you're landing and what matters most to your family — we'll tell you exactly how we'd set that up.
Cuenca Expat HUB — Welcome Packages & Arrival Concierge. Cuenca, Ecuador.